Microsoft has restored access to a streamer's account after originally shutting it down due to a security breach. Joshua Khane regained full access to his files, games, and personal photos only after his public complaints gained massive traction online.


The ordeal began when Khane revealed that Microsoft permanently closed his account after confirming it had been compromised. The action wiped out 25 years of personal data, thousands of euros in digital game purchases, and irreplaceable baby pictures of his son. An email from Microsoft support stated that the suspension was irreversible to prevent misuse, confirming that his OneDrive files and Minecraft access were permanently lost.


Outraged by the response, Khane criticized the tech giant publicly for deleting his history rather than helping him recover it. Once his post went viral on social media, Xbox Support apologized and reached out to fix the situation. Shortly after, Khane confirmed in a follow-up video that his Microsoft account, OneDrive storage, and purchased games had been fully restored.


While relieved to get his son's photos back, Khane remained critical of how Microsoft handled the situation. He argued that the company only stepped in because of the publicity, suggesting that regular users without a massive audience are left stranded. The incident follows another recent controversy where an Xbox player successfully sued Microsoft after being locked out of their account.